An external service has blocked fund transfers using Paykassa, subsequently returning the funds to Paykassa’s address, but the funds have not been credited back to my account. What should I do?

Please contact our support service and provide information about your account, the transfer that was made using our service, and information about the transaction made by the external service as a refund. Also, attach screenshots of your communication with this platform. You can contact our support via email at support@paykassa.pro or through the Telegram bot @paykassa_support_bot.